Privacy Policy

Privacy Policy

Last updated:

What Data We Collect

When visiting Planno.gr, we may collect the following personal data:

  • Full name
  • Email address and contact phone number
  • IP address, browser and device information
  • Cookies and usage data (e.g. pages visited, time spent on the site)

How We Use Your Data

Your data is used exclusively for the following purposes:

  • Processing and managing requests
  • Providing customer support and services
  • Sending updates and notifications related to events
  • Improving the user experience
  • Security, fraud prevention and compliance with legal obligations

How We Share Data

Your personal data is not sold to third parties. It may only be shared in the following cases:

  • With service providers (e.g. hosting, email delivery, payment processing)
  • With event organizers when necessary for event operations
  • When required by law or legal request

Cookies

We use cookies to improve the functionality and performance of our website. You can choose which cookies to accept through the cookie banner or through your browser settings.

User Rights (GDPR)

You have the right to:

  • Access your personal data
  • Request correction or deletion of your information
  • Object to or restrict data processing
  • Request data portability
  • Withdraw consent at any time

Data Security

We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss or alteration.

Data Retention

Personal data is retained only for as long as necessary to provide our services and comply with legal obligations (e.g. tax records up to 10 years).

Third-Party Links

Planno.gr may include links to third-party websites (e.g. Ticketmaster, Cometogether, YouTube, etc.). We are not responsible for the privacy practices of those websites.

Policy Changes

We may update this policy from time to time. The most recent version will always be available on this page. Significant changes will be communicated through appropriate notifications.

Contact

For any questions regarding this Privacy Policy or to exercise your data protection rights, please contact us through our contact page.

Contact our team
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